Xively Device Bridge
Client : Xively ● Date: Aug 2016 to Feb 2017 ● Role: Design Lead ● Discipline: UX & Product Design
Client : Xively ● Date: Aug 2016 to Feb 2017 ● Role: Design Lead ● Discipline: UX & Product Design
Client : Xively ● Date: Aug 2016 to Feb 2017 ● Role: Design Lead ● Discipline: UX & Product Design
Client : Xively ● Date: Aug 2016 to Feb 2017
Role: Design Lead ● Discipline: UX & Product Design
Client : Xively
Date: Aug 2016 to Feb 2017
Role: Design Lead
Discipline: UX & Product Design
WHAT IS XIVELY?
WHAT IS XIVELY?
WHAT IS XIVELY?
Xively is an enterprise IoT platform, recently aquired by Google, that simplifies building and running
a connected business.
Xively is an enterprise IoT platform, recently aquired by Google, that simplifies building and running a connected business.
Xively is an enterprise IoT platform, recently aquired by Google, that simplifies building and running a connected business.
The Internet of Things (IoT)
The Internet of Things (IoT)
The Internet of Things (IoT)
It's the inter-networking of physical devices, vehicles
(also referred to as "connected devices" and "smart devices"),
buildings, and other items—embedded with electronics, software,
sensors, actuators, and network connectivity that enable these
objects to collect and exchange data.
It's the inter-networking of physical devices, vehicles (also referred to as "connected devices" and "smart devices"), buildings, and other items—embedded with electronics, software, sensors, actuators, and network connectivity that enable these objects to collect and exchange data.
It's the inter-networking of physical devices, vehicles (also referred
to as "connected devices" and "smart devices"), buildings, and other
items—embedded with electronics, software, sensors, actuators,
and network connectivity that enable these objects to collect
and exchange data.
It's the inter-networking of physical devices, vehicles (also referred to as "connected devices" and "smart devices"), buildings, and other
items—embedded with electronics, software, sensors, actuators, and network connectivity that enable these objects to collect and exchange data.
Challenge
As Xively began to expand their partnership with Salesforce, we needed a better solution to deliver new value
to customers and to manage IoT products in new ways. The challenge was to build an app that engineers could easily set
up without code to merge product and customer data directly into Salesforce to produce new product service automation.
As Xively began to expand their partnership with Salesforce, we needed a better solution to deliver new value to customers and to manage IoT products in new ways. The challenge was to build an app that engineers could easily set up without code to merge product and customer data directly into Salesforce to produce new product service automation.
As Xively began to expand their partnership with Salesforce, we needed a better solution to deliver new value to customers and to manage IoT products in new ways. The challenge was to build an app that engineers could easily set up without code to merge product and customer data directly into Salesforce
to produce new product service automation.
As Xively began to expand their partnership with Salesforce, we needed
a better solution to deliver new value to customers and to manage IoT
products in new ways. The challenge was to build an app that engineers could easily set up without code to merge product and customer data directly into Salesforce to produce new product service automation.
As Xively began to expand their partnership with Salesforce, we needed a better solution to deliver new value
to customers and to manage IoT products in new ways. The challenge was to build an app that engineers could easily set up without code to merge product and customer data directly into Salesforce to produce new product service automation.
Strategy
I was tasked with delving into a data mapping system originally designed by engineers. I worked side by side with an engineering lead on Xively to understand the complex setup and constraints of the integration. This would help to break down the necessary tasks an engineer would need to understand in order to set-up the Salesforce Integration without any code.
I was tasked with delving into a data mapping system originally designed
by engineers. I worked side by side with an engineering lead on Xively to understand the complex setup and constraints of the integration. This would help to break down the necessary tasks an engineer would need to understand in order to set-up the Salesforce Integration without any code.
I was tasked with delving into a data mapping system originally designed
by engineers. I worked side by side with
an engineering lead on Xively to understand the complex setup and constraints of the integration. This would help to break down the necessary tasks an engineer would need to understand in order to set-up the Salesforce Integration without any code.
DIVING INTO THE ORIGINAL UI
DIVING INTO THE ORIGINAL UI
First, I conducted an audit of the current system, keeping an eye out
for inconsistent UI patterns, confusing language and disjointed user tasks.
First, I conducted an audit of the
current system, keeping an eye out
for inconsistentUI patterns, confusing language and disjointed user tasks.
CONNECTING THE DOTS
Then I mapped out the current system to get
a “birds eye view” of how every step connects.
Then I mapped out the current
system to get a “birds eye view” of how
every step connects.
Execution
TIME TO WIREFRAME
Then I started wireframing a best case user flow and iterated from
greyscale wireframes to high fidelity designs as I consulted engineering.
Next, I wireframed a best case user
flow and began iterating from
greyscale wireframes to high fidelity
designs as I consulted engineering.
FINAL DESIGNS
Some screen samples and UI elements from the final design solution.
UI PATTERNS
Deliverables
Today, the Xively Device Bridge lives inside of Salesforces app exchange.
Any Xively customer can download this app in their Salesforce environment for free.
The integrations biggest strength is the ability to generate proactive and predictive
service insights, and gain knowledge into customer behavior.
Today, the Xively Device Bridge lives inside of Salesforces app exchange.
Any Xively customer can download this app in their Salesforce environment for free.The integrations biggest strength is the ability to generate proactive and predictive service insights, and gain knowledge into customer behavior.
Today, the Xively Device Bridge lives inside of Salesforces app exchange.
Any Xively customer can download this app in their Salesforce environment for free.The integrations biggest strength is the ability to generate proactive and predictive service insights, and gain knowledge into customer behavior.
REVIEWS
Eric Nelson
Platform Practice Director for Silverline
Eric Nelson
Platform Practice Director
for Silverline
Eric Nelson
Platform Practice Director
for Silverline
"The new app allowed us to connect Xively and Salesforce with clicks - no coding required. You can now view all device and sensor data in real-time within Salesforce. It also allows for easy configuration to modify the integration objects or mapping. Well done!"
"The new app allowed us to connect Xively and Salesforce with clicks - no coding required. You can now view all device and sensor data in real-time within Salesforce. It also allows for easy configuration to modify the integration objects or mapping. Well done!"
The new app allowed us to connect Xively and Salesforce with clicks
- no coding required. You can now view all device and sensor data in
real-time within Salesforce. It also allows for easy configuration
to modify the integration objects or mapping. Well done!
The new app allowed us to connect Xively and Salesforce with clicks - no coding required. You can now view all device and sensor data in real-time within Salesforce. It also allows for easy configuration to modify the integration objects or mapping.
Well done!
Peter Graham
Salesforce Practice Lead at Cervello, Inc.
Peter Graham
Salesforce Practice Lead
at Cervello, Inc.
Peter Graham
Salesforce Practice Lead
at Cervello, Inc.
"The new functionality provides seamless integration of device data into the CRM experience and gets core business functions like service closer to the customer. The out of the box integration capabilities simplifies connecting the Xively CPM platform to Salesforce and reduces the time to market for IoT based solutions."
The new functionality provides seamless integration of device data into the CRM experience and gets core business functions like service closer to the customer. The out of the box integration capabilities simplifies connecting the Xively CPM platform to Salesforce and reduces the time to market for IoT based solutions.
The new functionality provides seamless integration of device data into the CRM experience and gets core business functions like service closer to the customer. The out of the box integration capabilities simplifies connecting the Xively CPM platform to Salesforce and reduces the time to market for IoT based solutions.
The new functionality provides seamless integration of device data into the CRM experience and gets core business functions like service closer to the customer. The out of the box integration capabilities simplifies connecting the Xively CPM platform to Salesforce and reduces the time
to market for IoT based solutions.
Gavin Berkowitz
Xively Consultant, IoT and Voice solutions
Gavin Berkowitz
Xively Consultant, IoT
and Voice solutions
Gavin Berkowitz
Xively Consultant, IoT and
Voice solutions
"In many cases, Xively prospects already use Salesforce in house, but even if they don't, the Salesforce Device Bridge allows us to present a clear picture of the value of connected products and the Xively Platform. It has been a key tool that helps us show the real world value that our product creates."
"In many cases, Xively prospects already use Salesforce in house, but even
if they don't, the Salesforce Device Bridge allows us to present a clear picture of the value of connected products and the Xively Platform. It has been a key tool that helps us show the real world value that our product creates."
In many cases, Xively prospects already use Salesforce in house, but even
if they don't, the Salesforce Device Bridge allows us to present a clear picture of the value of connected products and the Xively Platform.
It has been a key tool that helps us show the real world value that our product creates.
In many cases, Xively prospects already use Salesforce in house, but even if they don't, the Salesforce Device Bridge allows us to present a clear picture of the value of connected products and the Xively Platform.
It has been a key tool that helps us show the real world value that our product creates.
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Email me at lizharrisdesign@gmail.com
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Thanks for viewing my site!
Email me at lizharrisdesign@gmail.com
or follow me on social media!
Thanks for viewing my site!
Email me at lizharrisdesign@gmail.com
or follow me on social media!